What is CSOne…
CSOne is web-based software for small to medium sized service providers of repair and maintenance.
-CSOne is web-based software for businesses managing maintenance and repair services.
You can use it anywhere or at anytime, making information sharing much smoother.
-You can access our services via mobile devices.
Technicians are able to access the system when on the work site, creating or retrieving data as needed.
-There are electronic signature functions.
Customers can sign the service reports via the technician’s mobile device.
-CSOne includes GPS function integration on mobile devices. [Available on Android]
It will be possible to use Google Maps to quickly locate technicians, allowing you to find which one is located closest to the customer.
What Type of Business Should Use CSOne?
The CSOne web-based business software is designed for maintenance and repair service providers. It is specifically designed to fulfill the requirements for these services.
Select the Desired Utility Form: [Cloud (SaaS)] or [On-Premise]
-[Cloud (SaaS)] Type
1. Easy and Quick Setup
You do not need to install additional software or servers. Instead, you are able to immediately use it with your computer and an internet connection.
2. No System Management Required
There is no need to spend money or worry about managing the system servers. We manage the files and data carefully, so you don’t even have to worry if natural disasters occur.
3. Minimal Initial Investment, Pay Only What You Use
You won’t need to purchase any additional servers or applications, creating a minimal initial investment compared to conventional packages. In addition, you can adjust the monthly payment based on the number of people using the system or cancel our services at anytime. This makes the cloud type more flexible, easy to use, and low risk.
4) Occasional Updates
We continually improve our system by meeting an increasing number of customer demands. As such, the version of the system with the most updates will be the SaaS type.
5) Reliable Program and Customer Support
We offer free customer support whenever trouble occurs. We support both the initial migration of data in addition to interfaces working with additional systems in use. *This may include a small fee.
-[On-Premise] Type
1) Flexibility and Customization
This has the functions found in the original CSOne in addition to the ability to supplement it with new interfaces and functions to or from external systems, allowing for flexible customization.
2) Minimal Initial Investment
There are a range of CSOne functions needed by maintenance and repair service providers. As opposed to developing the software from square one, using CSOne will show a dramatic decrease in initial costs.
3) Short Period of Implementation
The implementation period is significantly shortened as the On-Premises approach only requires the development of additional functions not found in the original CSOne.
Recommended Environment for Operations
Required Software
Adobe Acrobat Reader
*Necessary for printing documents
Mobile Devices
Android, iOS
Internet Browsers
Google Chrome
Internet Explorer 8 (or higher)
OS
Microsoft Windows XP (or higher)
