CSOne manages receipt of customers’ equipment and its return after repair as well as preparation of repair quotation and service report.
Manage receipt and return of customers’ equipment
repair service software CSOne manages receipt of customers’ equipment and its return after repair. You can track the status of each service ticket in detail.
After the technician completes repair work on the site, he/she will report the repair parts, labor charge and other expenses. The repair parts used for this specific job order are consumed from the inventory.
Following analysis of defects of customers’ equipment, you can prepare the repair quotation. CSOne manages a multiple versions of the repair quotation and keeps records of customers’ approval status. The PDF format is also available for the repair quotation.
Repair order to sub-contractors
You can order the repair job to your sub-contractors. PO is available in PDF format.